A Project Guide to UX Design: For User Experience Designers in the Field or in the Making, 3rd Edition

7 User Research

Get to Know the Guests You’re Inviting to the Party

There are many user research methods that can be used at different stages of your project, either to better understand your users or to test out their behavior on versions of a product. This chapter will focus on some of the methods that are most commonly used for planning or discovery in the beginning stages of a project.

These methods will help you define the user groups that should be of highest priority during the project, put their needs and frustrations in context, and assess the performance of the current product (if one exists) using best practices in the field of user experience design.

Carolyn Chandler

Basic Steps of User Research

While user research may seem a daunting ...