Introduction
Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry with the same transformative potential. A robust lean program can improve services, boost employee morale, and free up previously underutilized capacity. The powerful combination of Lean and Toyota Kata in a culture of continuous improvement can enable operational excellence throughout our public sector. A sustained results-driven administration then becomes the platform from which great things can be accomplished.
The Next Frontier for Practitioners: Lean for Social Good
The connection between excellent public service and the accomplishment of strategic goals is ...
Get A Public Sector Journey to Operational Excellence now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
