Chapter 11 A Case Study of Unlean Public Policy U.S. Health Care
<Chapter abstract: This chapter invites readers to look at the issue of access to health care through a lean lens. It is introduced with a subsection, Lean the Virus, which suggests that a lean system would have mounted a much more effective response. Resisting the common reference to U.S. health care as a system, the chapter closes with a glimpse of what a lean health care system might entail.>
The task of applying lean principles to health care is difficult because the United States does not have a health care system. U.S. health care is delivered by a multitude of entities including public, private, and non-profit institutions and individual ...
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