Chapter 16 Diffusion of Lean Culture and Level Three Government
This is certainly not the final chapter in the journey to lean, operational excellence, or the true-north vision that all people can flourish in our value stream of humanity. It is, however, the last chapter in this exploration.
This book offered a snapshot of the current state of CI in the public sector. The recommendations in this chapter seek to build on what seems to be working and venture to look ahead to the next target condition. However, before moving to a summary of lessons and observations, it is valuable to consider how public sector officials and administrators learn about CI in the first place. It is not easy to change the way that we ...
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