Chapter 11
Mind-Sets and Preempts
He who wishes to teach us a truth should not tell it to us, but simply suggest it with a brief gesture, a gesture which starts an ideal trajectory in the air along which we glide until we find ourselves at the feet of the new truth.
The use of mind-set and preempt is the cornerstone of the dialogue process presented in this book. The entire setup is full of mind-sets and preempts. I use them in all of my work in one form or another. You can use preempts and mind-sets to facilitate dialogue, to facilitate training, to facilitate your spouse in taking out the garbage without being asked, or anywhere you need to improve communication. It is the tactic of encouraging behavior away from (preempt) ...
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