¶42 Set-Based Design
Confidence stars: **
As a young Toyota engineer, you attack a problem with relish. You carefully identify the cause of the problem, taking care to do a thorough five-why analysis. You then think and think and come up with a brilliant solution. You detail the solution and run in to share it with your mentor. Instead of evaluating the idea on its merits and congratulating you, he asks, “What other alternatives have you considered? How does this solution compare with those alternatives?” You are stopped dead in your tracks, as you were convinced you had the best approach. (From The Toyota Way: 14 Management Principles from the ...
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