Chapter 1

Introduction

This handbook describes policies, procedures, techniques, and tools for the uniform management of projects throughout an organization. They combine standardization with responsive flexibility and best practices to achieve on-budget, on-schedule performance while carefully managing scope, quality, and risk for all projects regardless of size or complexity.

Figure 1.1 outlines the overall context of the processes, key documents, and activities specified in this handbook. It portrays project management as the logical sequence of how work should progress from the idea stage in the Business Domain to the implementation stage in the Operations Domain, with a clear indication at each step of what the deliverables are.

Figure ...

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