A Survival Guide for Working with Bad Bosses: Dealing with Bullies, Idiots, Back-Stabbers, and Other Managers from Hell

Chapter 9. No Backup

A boss can also get bad marks from an employee for not providing backup against the mistaken comments or complaints of others. These others may not even be customers, but rather people who just observe the employee in action. Without such backup, the employee can feel discredited or disrespected when the boss doesn’t provide the support the employee feels is deserved. The result can be lowered morale, as well as the employee not taking into consideration the input of outsiders, even when it would be more effective to do so, because he or she doesn’t want to have to make the case for improvements to the boss. The employee goes along to get along and keep the job, although he doesn’t do it as well and feels a lingering resentment ...