Chapter 4. The Arrogant A**Hole

“Insufferable” might be a way to describe the person who is good, knows he or she is good, and repeatedly lets other people know all about it. This is a person who is arrogant, abrasive, and obnoxious with co-workers, and who sometimes bullies those beneath him or her on the totem pole, turning them into jelly or reducing them to tears. Why would a person continue to get away with this? Because they are so good at what they do and they literally frighten others into backing down or backing off.

That’s the situation which Sam faced when he took over as sales manager for a furniture sales company with a half-dozen sales people and several administrative clerks. Davis was the star performer, both in getting leads and ...

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