CHAPTER 7CHOOSING YOUR PERFORMANCE METRICS

“It's important that the musicians are on time next week for the fundraiser,” said Sam.

“Yeah, about that, I'm having some trouble finding people to come,” I replied.

“What? It's only a week away.”

My stomach sank. I had been dreading this conversation.

“You did tell them they could eat afterward?” added Sam.

“Yes, but …”

“They do understand how important this event is, right? If the musicians want a raise, then we need the donors to give.”

I had practiced in my head what I was going to say. I didn't want to have another tirade as I had with the board a few months ago. I took a couple of breaths.

“Are the waitstaff going to be paid? Bartenders? Are you paying for the food and drink?”

“We have donors and sponsors covering those things,” Sam replied with a little irritation.

“But the waitstaff, cooks, and other people are not working for free,” I replied.

“No, but that's different. They don't work for the symphony. That's how they make a living,” said Sam.

I just looked at him without saying anything. I let his last words hang in the air rather than immediately responding, hoping he would consider what he was saying.

He sighed. He got it.

“It doesn't make sense for me to tell the players they are working for a raise while at the same time asking them to play for free.”

“You're right,” said Sam. “It's just the way we've done things in the past.”

“It is a new day, Sam,” I replied. “I believe you would have more loyalty and have more accomplished ...

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