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Absolute Beginner's Guide to Project Management by Gregory M. Horine

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Chapter 18. Managing Expectations

In this chapter

  • Learn the essential components for successfully managing stakeholder expectations

  • Understand why managing expectations is not the same as managing scope

  • Learn the four critical aspects of stakeholder expectations

  • Understand why completing a project on-time, on-budget, and within scope does not guarantee success

  • Learn why many expectation issues originate during requirements definition

  • Review proven guidelines to better requirements definition and management

Do you believe that managing stakeholders' expectations is nothing more than properly managing project scope? Do you believe that managing stakeholders' expectations is nothing more than effective project communications? Do you believe that every project ...

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