Chapter 20. Managing Differences

In this chapter

  • Review the key management principles for cross-functional, cross-cultural, or virtual project environments

  • Learn tips and techniques to better lead cross-functional projects

  • Learn tips and techniques to better lead cross-cultural projects

  • Learn tips and techniques to better lead virtual projects

  • Gain awareness of the common problems that can arise in these project environments

With the current trends in business and technology, the odds that you will manage a project consisting of stakeholders from the same culture, located in the same environment, and representing a common business function decrease as each day passes. In the past, these more complex project situations were assigned to proven, experienced ...

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