CHAPTER 11

LEADERS AND MANAGERS

Over the years, our research has investigated the effects of various technical and Lean management practices on software delivery performance as well as team culture. However, in the early years of the project, we hadn’t directly studied the effects of leadership on DevOps practices.

This chapter will present our findings on the role of leaders and managers in technology transformations, as well as outline some steps that leaders can take to improve the culture in their own teams.

TRANSFORMATIONAL LEADERSHIP

Not sure of how important technology leadership is? Consider this: by 2020, half of the CIOs who have not transformed their teams’ capabilities will be displaced from their organizations’ digital leadership ...

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