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Diagnosing Development Needs

Before you lead others, before you can help others, you have to discover yourself.

—Joseph Jaworski

What do the physician and the language teacher do in common when they meet their patients or clients for the first time? They both perform a diagnostic exam by asking a series of questions, making observations and ordering tests. It would never occur to the physician to prescribe a solution without the diagnostic; neither would the teacher recommend a specific course without first gauging the learner's relative mastery of the language.

Companies similarly need to know what raw talent they have in their bullpens, to switch to a sports analogy, but that's just the beginning. They need to identify what each high-potential ...

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