Chapter 2: Challenges, innovation opportunities, and lessons learned from a prolonged organizational crisis: A case exemplar of the National Health Service Wales

Daniele Doneddua; Gareth H. Daviesa; Thomas Jamesb; Thomas E. Howsonc; Naomi S. Joyced; Daniel J. Reesa    a School of Management, Swansea University, Swansea, United Kingdomb Life Sciences and Innovation Division, Health and Social Services Group, Welsh Government, Cardiff, United Kingdomc Bevan Commission, School of Management, Swansea University, Swansea, United Kingdomd Accelerate Health Technology Centre, Swansea University Medical School, Swansea, United Kingdom

Abstract

The COVID-19 pandemic has dramatically impacted the traditional approaches to work. Within the healthcare ...

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