In This Chapter
Finding help within Access
Asking for help online
Contacting live human beings for help
We pause for a timely word from Laurie:
I admit it; I’m one of those twits who likes to be prepared — for anything. My handbag contains all sorts of “But what if . . . ?” objects intended to help me out of just about any situation. I have a Swiss Army knife, a small flashlight, a mini sewing kit, hand sanitizer, lots of pens, paper, lip gloss (you don’t think pale lips are an emergency?), a magnetic travel chess set, and my phone. The most important item? Well, I’m tempted to say lip gloss, but this Appendix isn’t on shiny lips. Rather, this Appendix is designed to help you find the help you need from Microsoft, so you can get answers to the questions (few though they may be) that we don’t deal with in this book. So, the most important item in my handbag is my phone, because it contains phone numbers and web bookmarks to help me get in touch with Microsoft when I need help with Windows or Office.
In addition to contacting Microsoft directly, we’ve found that it can also be faster and more effective to tap into various third-party online sources for help ...