Chapter 2. Disabilities and Impairments

Without the internet, I’d be stuck. I can’t use books. I’d be sitting in the corner with a dunce’s hat.”

—Sam

Meet Sam. He’s my brother. In many ways, he’s no different from so many people who happen to build websites: he’s a college graduate in his late twenties; he loves music, sports, reading, video games, and movies; and he spends tons of time online.

But the internet isn’t easy for Sam to use. He has to focus, concentrate, and be determined. Any task he undertakes will probably take two or three times the amount of time it would take me. Using the web isn’t something Sam can do in five minutes with the TV on in the background; it’s an ...

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