Chapter 4

Serendipity in Current Digital Information Environments

S. Makri1 and T.M. Race2,    1City University London, London, United Kingdom,    2New College of Florida, Sarasota, FL, United States


Existing digital information environments have significant potential to cultivate accidental information discovery. We discuss how a range of current digital information environments create opportunities for serendipity. Specifically, we discuss serendipity in search and browse environments, in social networking environments, and in next-generation library catalogs and Web-scale discovery systems. We highlight commonalities in ways of supporting serendipity across these different types of digital information environments. We also highlight ...

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