Collection Management
| 7–1 | Clearly define account ownership |
| 7–2 | Educate the sales staff about revenue recognition |
| 7–3 | Utilize collection call stratification |
| 7–4 | Base deduction management on transaction volume |
| 7–5 | Conduct consumer confidence calls with sales staff |
| 7–6 | Grant percentage discounts for early payment |
| 7–7 | Conduct immediate review of unapplied cash |
| 7–8 | Outsource collections |
| 7–9 | Sell your bankruptcy creditor claim |
| 7–10 | Simplify pricing structure |
| 7–11 | Write off small balances with no approval |
| 7–12 | Create an accurate bad debt forecast |
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