When the executive realizes there is a problem but hasn’t yet realized they are part of the problem, it’s time for them to look in the mirror. This is a critical conversation to bring them to that realization while respecting their views.
Designing the Conversation
The mindset of the executives at this stage is awareness that the company is dealing with a problem of increased competition and customer pressures, but lack of knowledge that they are a part of the problem. Whether you have created ...