Get Help to Be
Rhonda: Fish: to give is OK; to teach how is forever.
On the plane to London, I was thinking about the last three
years. e harder you work for something, the more you appre-
ciate it. I had enjoyed success throughout my career, and I feel
Ihad worked hard. I learned so many lessons from this hospital.
I often nd it amusing that I thought I was coming here to teach
them a thing or two, but they taught me multitudes of things.
Ilearned there is a huge dierence between working hard and challenging work.
My rst day at this hospital, one of my peers asked me what made me qualied to
work here. I did not pay her much mind at the time, but I really started to think
about the answers to that question.
In the years prior to coming to Community General, I had the opportunity to
work with a consulting group. Any time I had worked with consultants before, it
was not such a good experience. I thought consultants were people who came in
and told you what to do and “got out of Dodge” before they could be blamed for
the lack of sustained results. e last group of consultants I worked with was dif-
ferent, or maybe it was me who was dierent. I think before I was just looking for
the silver bullet. For example, if consultants come in because you need help with
cost containment, they can tell you where to cut costs. ere are immediate results
because you followed their actions. However, after they leave, if your behavior does
not change, the results do not last. It is like that old proverb: “If you give a man a
sh you feed him for a day. If you teach a man to sh you feed him for a lifetime.”
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