Propuestas de recursos
Barker, L. L., y Watson, K. (2000). Listen up: How to improve relationships, reduce stress, and be more productive by using the power of listening. Nueva York: St. Martin's Press.
Burley-Allen, M. (1995). Listening: The forgotten skill (2ª ed.). Nueva York: Wiley.
Kahane, A. (2004). Solving tough problems: An open way of talking, listening, and creating new realities. San Francisco: Berrett-Koehler.
Lombardo, M. M., y Eichinger, R. W. (2009). FYI for your improvement: A guide for development and coaching (5ª ed.). Minneápolis, MN: Lominger.
Nichols, M. P. (1995). The lost art of listening: How learning to listen can improve relationships. Nueva York: The Guilford Press.
Prince, D. W., y Hoppe, M. H. (2000). Communicating ...
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