HOW TO IMPROVE YOUR ACTIVE LISTENING SKILLS

There are specific tips and activities you can use to practice and hone your active listening skills. Look back at the “Assess Your Listening Skills” exercise you completed earlier. If you gave yourself a 4 or 5 on any item, find that item below. We’ve listed tips for addressing each one; feel free to add ideas of your own. Then use our suggestions and your ideas to set goals and practice plans.

1.    I sit behind my desk, accept phone calls, shuffle papers…

•  Select a place and time that will make distractions and disruptions less likely.

•  Ask others not to disturb you.

•  If you are in the middle of something important, ask the other person for a few minutes to complete your task. Then pay full ...

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