May 2018
Beginner
32 pages
40m
English
Content preview from Active Listening: Improve Your Ability to Listen and Lead, First Edition
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How to Improve Your Listening Skills
This section offers specific tips and activities to help you practice and hone your active listening skills. Look back at the assessment that you completed on pages 4–5. If you gave yourself a 4 or 5 on any item, find that item below. We've listed tips for addressing each one; use the margin to add ideas of your own. Then use our suggestions and your ideas to set goals and practice plans.
1. I sit behind my desk, accept phone calls, shuffle papers....
- Select a place and time that make distractions and disruptions less likely.
- Ask others not to disturb you.
- If you are in the middle of something important, ask the other person for a few minutes to complete your task. Then pay full attention to him or her. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.