Adaptive Health Management Information Systems: Concepts, Cases, & Practical Applications, 3rd Edition

Table of contents

1. Cover
2. Title Page
3. Copyright
4. New to This Edition
5. Dedication
6. Acknowledgments
7. Contents
8. About the Editors
9. Contributors
10. Foreword
11. Preface
12. Part I: Foundation Concepts of Health Management Information Systems
    1. Chapter 1 Health Management Information Systems: A Managerial Perspective
       1. Scenario: Key Trends Contributing to the Merging of Enterprise and Health Information Exchange Models
          1. I. Introduction
          2. II. Evolution of HMIS
          3. III. HMIS Components and Basic Functions
             1. • HMIS Components
             2. • HMIS Basic Functions
          4. IV. HMIS Cultures
          5. V. Conclusion
       2. Notes
       3. Chapter Questions
       4. Mini-Case: MinuteClinic
    2. Chapter 2 Health Management Information System Executives: Roles and Responsibilities of Chief Executive Officers and Chief Information Officers in Healthcare Services Organizations
       1. Scenario: Managing Waiting Time in Emergency Rooms
          1. I. Introduction
          2. II. Vision
          3. III. Strategy
          4. IV. Execution
          5. V. Senior Executives in Healthcare Services Organizations
             1. • A Trustworthy Leader
             2. • An Inspirational Manager and Motivator of Others
             3. • An Effective Communicator
          6. VI. Specific CIO Role and Responsibilities
          7. VII. Conclusion
       2. Notes
       3. Additional Readings
       4. Chapter Questions
       5. Mini-Case: Predicting Future HMIS Trends by Chief Information Officers
       6. Research Brief I: Personal Digital Assistants Enhance Data Collection Efficiency during a Study of Waiting Times in an Emergency Department
    3. Chapter 3 Online Health Information Seeking: Access and Digital Equity Considerations
       1. Scenario: A New RHIO in DC
          1. I. Introduction
          2. II. Emotional Support and Empowerment of Health Information Seekers
          3. III. Profiling Health Information Seekers
          4. IV. Accessing Health Information beyond the Internet
          5. V. Alternative Means of Accessing Health Information
          6. VI. Future Directions
       2. Notes
       3. Chapter Questions
       4. Technology Brief I: Fundamentals of Internet and Associated Technologies for Healthcare Services Organizations
13. Part II: Health Management Information System Technology and Applications
    1. Chapter 4 Health Management Information System Enterprise Software: The New Generation of HMIS Administrative Applications
       1. Scenario: Customer Relations Management with Blue Cross Blue Shield of Minnesota
          1. I. Introduction
          2. II. Supply Chain Management
          3. III. Customer Relationship Management
          4. IV. Enterprise Resource Planning
          5. V. Conclusion
       2. Notes
       3. Chapter Questions
       4. Technology Brief II: Basic Hardware, Software, and Interface Concepts for Healthcare Services Organizations
    2. Chapter 5 Community Health Information Networks: Building Virtual Communities and Networking Health Provider Organizations
       1. Scenario: Designing an Intelligent Community Health Information Network
          1. I. Introduction
          2. II. Previous Community Health Information Networks
          3. III. From CHIN to RHINO
          4. IV. Prospects for RHINO
          5. V. HL7 Standard Health Data Exchange
             1. • Community Management Systems
          6. VI. Mayo Clinic CASE Study
          7. VII. Conclusion
       2. Notes
       3. Chapter Questions
       4. Technology Brief III: Telecommunications and Network Concepts for Healthcare Services Organizations
    3. Chapter 6 Trending toward Patient-Centric Management Systems
       1. Scenario: Google Health, a Portal for Personal Health Records and Health Decision Support
          1. I. Introduction
          2. II. Definitions of EHR, CPOE, and CDSS
          3. III. Historical Evolution of EHR, CPOE, and CDSS
          4. IV. Electronic Health Records
          5. V. Computerized Physician Order Entry
          6. VI. Clinical Decision Support Systems
          7. VII. Benefits and Challenges of EHR, CPOE, and CDSS
             1. • Benefits
             2. • Challenges
          8. VIII. Conclusion
       2. Notes
       3. Chapter Questions
       4. Technology Brief IV: Database, Data-Mining, and Data-Warehousing Concepts for Healthcare Services Organizations
    4. Chapter 7 Health Management Information System Integration: Achieving Systems Interoperability with Web Services
       1. Scenario: The SAPHIRE Project
          1. I. Introduction
          2. II. Current HMIS Interoperability Issue
          3. III. Web Services: The Interoperability Solution
          4. IV. WSIHIS Case
             1. • Background of WSIHIS
             2. • WSIHIS Interoperability
             3. • Web Service–Based Solution for WSIHIS Interoperability
             4. • System Assessment on WSIHIS Interoperability
          5. V. Conclusion
       2. Notes
       3. Chapter Questions
14. Part III: Health Management Information System Planning and Management
    1. Chapter 8 Health Management Strategic Information System Planning/Information Requirements
       1. Scenario: Open Health Tools
          1. I. Introduction
          2. II. The Essence of Management
          3. III. The PODC Model
          4. IV. HMSISP
          5. V. Information Requirements
             1. • Information Sources
             2. • Business Systems Planning
             3. • Critical Success Factors
             4. • In-Depth Interviews
          6. VI. Conclusion
       2. Notes
       3. Chapter Questions
       4. Chapter Appendix: Glossary of Terms
    2. Chapter 9 System Development: Health Management Information System Analysis and Developmental Methodologies
       1. Scenario: Richmond Township
          1. I. Introduction
          2. II. HMIS Analysis and Development Methodologies
          3. III. SDLC-Based Methodologies
          4. IV. Structured Methodologies
          5. V. Prototyping
          6. VI. Contemporary Models
             1. • Computer-Assisted Software Engineering (CASE) Tools
             2. • Multiview
             3. • Open-Source Software
          7. VII. Conclusion
       2. Notes
       3. Chapter Questions
    3. Chapter 10 Data Stewardship: Foundation for Health Management Information System Design, Implementation, and Evaluation
       1. Scenario: The Metropolitan Medical Group
          1. I. Introduction
          2. II. The Change Continuums
             1. • Technology
             2. • Processes
             3. • People
          3. III. Data Stewardship
             1. • Data Quality Implications
             2. • Data Management Implications
             3. • Data Security Implications
             4. • Business Intelligence Implications
          4. IV. Implementation Process
             1. • Step 1: Assessing the Available Resources
             2. • Step 2: Assessing Data and Data Inventory
             3. • Step 3: Profiling Data and Determining the Valid Values for Each Attribute
             4. • Step 4: Reviewing Processes
             5. • Step 5: Reviewing Personnel Responsibilities
             6. • Post-Implementation Review
       2. Notes
       3. Chapter Questions
       4. Mini-Case: The Metropolitan Medical Group (MMG)
    4. Chapter 11 Managing Health Management Information System Projects: System Implementation and Information Technology Services Management
       1. Scenario: Louisiana Rural Health Information Exchange
          1. I. Introduction
          2. II. Critical Success Factors for Systems Implementation
             1. • User Characteristics
             2. • Systems Design Characteristics
             3. • Organizational Characteristics
          3. III. Strategic Planning and Management Issues
             1. • Staffing Issues
             2. • Organizational Project Management
             3. • Reengineering Considerations
             4. • End-User Involvement
             5. • Vendor Involvement
             6. • Additional Considerations
          4. IV. Systems Implementation
             1. • Pre-Implementation Preparation
             2. • Proposal Evaluation and Selection
             3. • Physical Implementation
             4. • Post-Implementation Upkeep
          5. V. IT Services Management Concepts
          6. VI. Conclusion
       2. Notes
       3. Chapter Questions
15. Part IV: Health Management Information System Standards, Policy, Governance, and Future
    1. Chapter 12 Health Management Information System Standards: Standards Adoption in Healthcare Information Technologies
       1. Scenario: HHS to Form Standards, Operability Group to Spur Health IT Adoption
          1. I. Introduction
          2. II. HMIS Standards
          3. III. HIPAA to Spur Data Standards Adoption
          4. IV. HL7: Health Level Seven
             1. • The Vocabulary Problem
             2. • HL7 Development
             3. • HL7 Adoption
          5. V. DICOM: Digital Imaging and Communication in Medicine
             1. • Purpose of DICOM
             2. • Adoption of DICOM Standards
          6. VI. Web Standards
          7. VII. Conclusion
       2. Notes
       3. Chapter Questions
       4. Policy Brief I: HIPAA, Privacy, and Security Issues for Healthcare Services Organizations
    2. Chapter 13 Health Management Information System Governance, Policy, and International Perspectives: HMIS Globalization through E-Health
       1. Scenario: TriZetto and TeleDoc Alliance
          1. I. Introduction
          2. II. Tele-Care, Telemedicine, Tele-Health, and E-Health
          3. III. Types of Telemedicine
          4. IV. The Economic Perspectives of ICT and E-Health
             1. • Production Possibility Frontier
             2. • Positive Externality
          5. V. Factors Influencing the Adoption of E-Health
             1. • Technology Acceptance Model
             2. • Theory of Planned Behavior
             3. • Diffusion of Innovation Theory
             4. • Technology-Organization-Environment Model
          6. VI. Barriers to E-Health Adoption
          7. VII. Stakeholder Analysis
          8. VIII. WHO’s Strategic Framework for E-Health Development
          9. IX. Flow of Resources between Developed and Developing Countries
          10. X. Conclusion
       2. Notes
       3. Chapter Questions
       4. Mini-Case: M&P Cardiovascular Center Inc.
       5. Chapter Appendix: Glossary of Terms
    3. Chapter 14 Health Management Information System Innovation: Managing Innovation Diffusion in Healthcare Services Organizations
       1. Scenario: MedeFile International
          1. I. Introduction
          2. II. Background
          3. III. Complex Adaptive Systems
             1. • General Systems Theory
             2. • Complex Adaptive Systems
             3. • Handling Complexity in Healthcare Services Organizations
          4. IV. Practice
          5. V. Conclusion
       2. Notes
       3. Chapter Questions
16. Part V: Health Management Information Systems Practices and Cases
    1. Case 1 Emergency Medical Transportation Resource Deployment
    2. Case 2 The Clinical Reminder System
    3. Case 3 Integrating Electronic Medical Records and Disease Management at Dryden Family Medicine
    4. Case 4 Delivering Enterprisewide Decision Support through E-Business Applications
    5. Case 5 Mapping the Road to the Fountain of Youth
17. Index