CHAPTER 8

On the Ground

Pragmatics and practicalities of emergent behaviors through proven actions

Summary

Beyond the crafting and shaping of behaviors for the actions of empowered individuals, it is the actions on the ground with proven practices pragmatically applied consistently and persistently that bring results. Leadership is also tasked with growing the skills and expertise in these on-the-ground areas as part of bringing change. This chapter outlines some of the on-the-ground expertise for adopting and adapting to change.

Key Learnings

Key learnings from this chapter include:

Skills and expertise built for the change have ongoing business benefits alongside that of a capacity and capability for adoption and adaption. The skills and ...

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