25. Silence Gives Consent
A stakeholder fails to distinguish between resigned silence and agreement.
There is a system of commitments that ties together any project. Developers commit to do work on a schedule and to an agreed-upon level of quality; the organization commits to pay salary and benefits and to provide the wherewithal necessary to get the tasks done (infrastructure, support, hardware, access, and so on).
Some of these commitments are very explicit, while others are more or less implied. For example, did your company actually commit to provide you with access to all the busy people whose input you’ll need in order to finish on time? ...
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