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Advanced Case Management with IBM Case Manager
book

Advanced Case Management with IBM Case Manager

by Wei-Dong Zhu, Michael Kirchner, Tom Ko, Michael Oland, Balunaini Prasad, Mike Prentice, Monique Ruggiero
May 2013
Intermediate to advanced
694 pages
11h 33m
English
IBM Redbooks
Content preview from Advanced Case Management with IBM Case Manager
Integration with IBM Content Analytics
IBM Content Analytics helps gather and mine unstructured and structured data to gain actionable insights that improve or enhance business operations. IBM Case Manager can use the natural language processing techniques of Content Analytics to discover patterns, trends, and correlations between various cases. These discoveries help the case workers and executives with insights into their business and an opportunity to respond with appropriate actions.
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Publisher Resources

ISBN: 0738437980Purchase book