Integration with IBM Content Analytics
IBM Content Analytics helps gather and mine unstructured and structured data to gain actionable insights that improve or enhance business operations. IBM Case Manager can use the natural language processing techniques of Content Analytics to discover patterns, trends, and correlations between various cases. These discoveries help the case workers and executives with insights into their business and an opportunity to respond with appropriate actions.
This chapter includes the following sections:
Get Advanced Case Management with IBM Case Manager now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
