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Advanced Case Management with IBM Case Manager by Guillermo Rios, Juan Felipe Ospina, Seema Meena, Mike Marin, Johnson Liu, Bob Jackson, Brian Benoit, Wei-Dong Zhu

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Advanced solution topics
Although solutions can be built completely within IBM Case Manager Builder application, more advanced customization is often required. For example, a loan application might require a web services call to a loan rating application or when a document is added to a case, the case owner must be notified via email. Such activities require capabilities of the underlying system that are beyond the skill set of the Case Manager Builder business user target audience. This chapter describes some of the advanced capabilities that ...

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