FOURWhat You Need to Know, Part 2: The Psychology

Some consultants build IT systems; others advise on investments or acquisitions. The kind of consulting I’ve been talking about here involves people, and that’s what makes it both challenging and non-routine. Even faced with similar problems or opportunities, the solutions you help senior executives develop will be unique to them because of who they are, how they think, and their relationships among themselves.

Since people are so interesting and unpredictable, it’s no wonder that we have been studying one another for a long time. The different fields of psychology try to understand why people believe and behave as they do. This kind of knowledge can come in handy.

Curiosity about human behavior ...

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