9

Continuous Improvement in a Production Line

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9.1      INTRODUCTION

Most companies and businesses around the world operate in a very competitive marketplace, telecommunication and car companies. Companies such as Bell Canada, Rogers, etc., are competing directly against each other to offer customers cheap rates and good services. In order to ensure they stay healthy in the market, the companies continually improve their products and customer service. This process is called continuous improvement. The continuous improvement process is to improve their manufacturing system and product and to create opportunities for further improvement. This ...

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