Every security initiative, including awareness programs, should be collecting metrics so that the effect of the program can be understood and the impacts of changes to the program can be tracked. Unlike measuring technical controls, measuring the effects of a security awareness program can be tricky, and as a result, few trainers track the long-term effectiveness of their awareness programs (Ponemon, 2014). According to a 2014 Ponemon study, the most common methods organizations use to track training impact is to measure the user’s knowledge right after training or to run user satisfaction ...
© Jordan Schroeder 2017
Jordan Schroeder, Advanced Persistent Training , 10.1007/978-1-4842-2835-7_5
5. Metrics and Measures
Jordan Schroeder1
(1)Edinburgh, UK
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