Advances in Business, Operations, and Product Analytics: Cutting Edge Cases from Finance to Manufacturing to Healthcare

Table of contents

1. About This eBook
2. Title Page
3. Copyright Page
4. Dedication Page
5. Contents
6. Acknowledgments
7. About the Author
8. About the Contributors
9. Preface
   1. Endnote
10. Part I: General Business Analytics
    1. 1. VidoCo Demand Forecast Information Sharing
       1. Background
       2. VidoCo and TechnoMart
       3. Study Questions
       4. Endnotes
       5. Exhibits
    2. 2. Container Returns at Pasadena Water Solutions
       1. PWS’s People Planet Profit (P3) Sustainability Initiative
       2. PWS’s Operations
       3. The Water Systems Shipping Containers
       4. The Container Supply Chain
       5. Mike’s Options
       6. Exhibit
    3. 3. Developing a Business Model to Improve the Energy Sustainability of Existing Buildings
       1. Introduction
       2. Improving Energy Efficiency at Bogaziçi Sarıtepe Campus
       3. Energy Efficiency Measures Identified for Bogaziçi Sarıtepe Campus
       4. Selecting the Energy Efficiency Measures Optimally for a Given Budget
       5. Selecting Energy Efficiency Measures in Multiple Time Periods
       6. Offering Energy Efficiency Measures as a Service: ESCO Business Model
       7. Investing in Energy Efficiency Measures as an Alternative Source of Energy
       8. Study Questions
       9. Endnote
       10. Exhibits
    4. 4. Contracting for LTL Services at Hankey Industries
       1. Hankey Industries’ Logistics Operations
       2. Contracting for LTL Services
       3. LTL Rate Quotes
       4. Selecting Contracts for LTL Services
       5. Endnotes
       6. Exhibits
    5. 5. Optimal Product Bundling at Point and Shoot Camera Shop
       1. Company Background
       2. Product Bundling
       3. Market Research
       4. Developing an Optimal Bundling Strategy
       5. Exhibits
    6. 6. Intermodal Routing for an Ocean Container
       1. Company Background
       2. Intermodal Routing Options
       3. Route Selection Decision
       4. Exhibits
11. Part II: Analytics in the Service and Utility Industries
    1. 7. Lolly’s Restaurant
       1. Study Questions
       2. Endnote
       3. Exhibits
    2. 8. Strategies for Managing Service Delivery Gaps and Service Recovery
       1. Background on the Hotel Industry in India
       2. Service Failure
       3. Service Recovery
       4. Service Process Improvement
       5. Conclusion
       6. Endnotes
       7. Additional Readings
       8. Exhibit
    3. 9. EverClean Energy, Inc.: Wind Energy Versus Natural Gas
       1. Introduction
       2. Company Background
       3. Wind Energy
       4. Drivers of Wind Energy Costs
          1. Capital Investment Costs
          2. Capacity Availability and Efficiency
          3. Ongoing Operating Costs
          4. Other
       5. The Declining Cost of Wind Energy
       6. Factors Affecting the Cost to Generate Electricity from Natural Gas
       7. Conclusion
       8. Acknowledgments
       9. Endnotes
       10. Exhibits
    4. 10. Slotting Pharmaceuticals in an Automated Dispensing Cabinet
       1. Southeast Ohio Women’s Hospital
       2. Medication Profile
       3. Strategy for Stocking the ADC
       4. ADC Benefit Analysis
       5. Endnotes
       6. Exhibits
12. Part III: Analytics in Accounting and Finance
    1. 11. Tax Ramifications of S Corporation Shareholder Termination or Change of Ownership Interest
       1. Introduction
       2. Decision Scenarios and Discussion
          1. Background Information
          2. Decision Scenario One: S Corporation Termination of a Shareholder’s Interest
          3. Decision Scenario Two: S Corporation Change in a Shareholder’s Interest through Sale of Stock Other Than Termination of an Interest
       3. Conclusion
       4. References
    2. 12. Charleston Rigging
       1. History of Charleston Rigging
       2. The Opportunity
       3. The Marketing Study
       4. Endnote
       5. Exhibits
    3. 13. Equipment Purchase and Replacement Strategy at the Fayette China Company
       1. Company Background
       2. Equipment Replacement Strategy
          1. Initial Cost
          2. Operating and Maintenance Cost
          3. Salvage Value for Used Machinery
       3. Equipment Purchase Decision
       4. Exhibits
13. Part IV: Analytics in the Public Sector
    1. 14. Using Regression to Improve Parole Board Decisions
       1. Study Questions
       2. Closing Comments
       3. Exhibit
    2. 15. Redesigning Pittsburgh Port Authority’s Bus Transit System
       1. Introduction
       2. Pre-analysis
       3. Model
       4. Data for Case Analysis
       5. Study Questions
       6. Endnote
       7. Exhibits
14. Part V: Analytics in Management and Ethical Decision Making
    1. 16. The Bloodgate Affair: A Case of Breaking Rules and Breaching Trust?
       1. Introduction
          1. Rugby
          2. The Heineken Cup
          3. Harlequins Versus Leinster
       2. The Incident
       3. The Immediate Aftermath
       4. The Outcome of the ERC Disciplinary Panel Hearing
       5. Responses to the Verdict
       6. The Delayed Aftermath
          1. Harlequins Internal Enquiry
          2. Appeals to the ERC Disciplinary Panel—Monday, August 17, 2009
          3. Response to the Appeal Decisions
       7. Epilogue
       8. The Task
       9. Study Questions
       10. Endnotes
       11. Additional Reading
       12. Exhibit
    2. 17. Trouble on the Thames: Event Disruption, Public Protest, or Public Disorder
       1. Introduction
       2. The Act of Protest at the Oxford-Cambridge Boat Race
       3. The Protester
       4. The Immediate Aftermath
       5. The Reaction
          1. The Media
          2. The Athletes/Rowers
          3. The Officials/Organizers
          4. Oldfield’s Reaction
          5. The Judiciary and the Verdict
          6. Oldfield’s Supporters
       6. Epilogue
       7. The Task
       8. Study Questions
       9. Endnotes
       10. Additional Reading
       11. Exhibit
15. Index