Advances in Business, Operations, and Product Analytics: Cutting Edge Cases from Finance to Manufacturing to Healthcare

2. Container Returns at Pasadena Water Solutions

John K. Visich, Bryant University

Christopher J. Roethlein, Bryant University

Pedro M. Reyes, Baylor University

Mike Wolfe, manager of product packaging and distribution for Pasadena Water Solutions (PWS) in Pasadena, Texas, looked out his second-floor office and surveyed the landscape outside the manufacturing facility. It was early January 2012 and approximately 50 large, wooden containers used to ship water cleaning systems to customers had been returned to the facility as part of PWS’s new People Planet Profit (P3) sustainability program. Prior to PWS’s sustainability initiative, the disposal of a shipping container was handled by the customer. Now the containers were held in various storage ...