The preceding eight objectives drove the ultimate design of the Coaching Impact Study, which we detail here along with several key findings and lessons learned along the way.

Study Methodology

The Coaching Impact Study methodology consisted of identical online surveys sent to multiple stakeholders of a coaching engagement at two points in the coaching process: near the outset and at the conclusion. These fundamental design elements—Identical Surveys Across Stakeholders and Time 1—Time 2 Surveys—have been described previously (Schlosser, Steinbrenner, Kumata, & Hunt, 2006), but bear further discussion here before we examine the details of survey construction.

Identical Surveys Across Stakeholders

Because we wanted to be able to compare ...

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