CHAPTER 3

Boundary Spanning and Performance: Applying Skills and Abilities Across Work Contexts

Patricia M. Rowe and Maureen T. B. Drysdale

Boundary Spanning Defined

Traditionally, managers and human resource professionals seek to hire and promote individuals who possess the knowledge, skills, and abilities (KSAs) in their discipline necessary for successful job performance. The T-model, however, argues that in addition to deep disciplinary knowledge, individuals must have the ability to interact with people with depth in different disciplines as well as those across varying organizational, political, cultural, and societal boundaries. This boundary spanning ability permits them to build partnerships and collaborate with others by developing ...

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