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Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships by Barbara Thomas

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Publisher: Paul BogerEditor-in-Chief: Amy NeidlingerExecutive Editor: Jeanne LevineEditorial Assistant: Sandy FugateCover Designer: Alan ClementsManaging Editor: Kristy HartSenior Project Editor: Betsy GratnerCopy Editor: Karen AnnettProofreader: Sarah KearnsIndexer: WordWise Publishing ServicesSenior Compositor: Gloria SchurickManufacturing Buyer: Dan Uhrig

© 2016 by Barbara ThomasPublished by Pearson Education, Inc.Old Tappan, New Jersey 07675

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