Agents of Change: Managing the Introduction of Automated Tools

Book Description

Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

Product Information

  • Title: Agents of Change: Managing the Introduction of Automated Tools
  • Author(s): Barbara M. Bouldin
  • Release date: December 1988
  • Publisher(s): Prentice Hall
  • ISBN: 9780137157860