Agents of Change: Managing the Introduction of Automated Tools

1Assessing the Need

In a world that is becoming increasingly mechanized, we as data processing professionals have not placed significant emphasis on improving how we perform our own jobs. Although we have spent decades automating the manual processes of virtually every other profession, we have only recently turned our attention to what I term “mechanization of the mechanizers.”

Mechanization of the Mechanizers

Recently considerable attention has been given to productivity in our profession. There are several compelling reasons for this belated attention. The most significant reason is directly related to the maturity of data processing as an industry, as well as the increasing maturity of the individuals who comprise it. We are no longer bright-eyed ...