14Finishing the Implementation: Handling Success
You are now approaching the final stages of finishing the implementation, and although there remain a few tasks for you to perform, primarily your job is completed. You set out on a crusade several years ago; you have passed safely through all the phases of the change process; your effort is totally secure; and you have spent the last year finishing up your mission. You have gently yet unswervingly persisted in your attempt to improve productivity; you have averted several potential disasters; and you have stabilized the situation. The present reality includes a steady increase in usage of the product by the converted and conversion of the uninitiated.
The main caution we offer at this juncture ...
Get Agents of Change: Managing the Introduction of Automated Tools now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
