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Agile Adoption Patterns: A Roadmap to Organizational Success by Amr Elssamadisy

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Chapter 21. Customer Part of Team

The Customer Part of Team practice is just that—a customer is part of your team. The customer should know the details about the problem to be solved. This team member’s main responsibilities involve the overall usefulness of the product being developed. Does the software solve real business problems? Are the solutions usable and useful? Are the right trade-offs being made? Is the prioritization of the backlog appropriate?

Business Value

This practice is perhaps the most significant one in terms of achieving a product that is useful to the business—that is, product utility. Time to market is also affected by this practice because the customer as part of the team is key to prompt and realistic feedback on the deliverables, ...

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