9Measuring Success
Chapter 9 Contents
• The Importance of Measurement 201
• Measuring the Success of Career Development Programs 203
• Measuring Career Development at IBM 208
• New Employee Orientation Measurement Process 210
• Interviews with Participants, Buddies, and Managers 212
• Sales Training Measurement Process 216
The Importance of Measurement
In the past, top-level executives and employees throughout the organization were often “home-grown.” We’ve all heard stories about the fellow who started in the mailroom and worked his way up to CEO. As time went on, staying with the same company one’s whole life was no longer seen as ...
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