Agile Experience Design: A Digital Designer’s Guide to Agile, Lean, and Continuous

Agile project communication

Communication, as with design, doesn’t just happen by chance. Agile places emphasis on verbal communication and interaction rather than documentation. Therefore it’s essential that everyone on the team understands the communication objectives and protocols. It’s important to be clear about how each function and individual is expected to interact, and deliver and communicate outputs to the team and the wider business.

Agile takes a no-surprises approach. The general principle is when something needs to be said, say it. It’s better to say it when you see it, rather than potentially compounding an issue by ignoring it and hoping it will go away. The earlier a possible issue is dealt with, the better the chances of recovering ...