CHAPTER 2

Why HR Needs to Change?

Since the management thinking of the 1970s, 1980s, and 1990s, lifestyles, businesses, technology, and people themselves have changed, yet our ways of working have not. Since starting my career in HR in the late 1990s, we have changed our designation—Personnel, HR, and now, we are starting to move into the designation “People,” and even—as I saw recently—Head of Employee Happiness. Yet, with these name changes and new buzzwords such as “Employee Engagement,” for the most part, we still recruit, induct, train, develop, pay, and promote our people in much the same way.

And it is simply not working.

Treating employees as individuals is a big part of AGILE HR also, yet we continue to create one-size-fits-all approaches ...

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