3.2 How Quickly do My Teams Learn From Users?

In a complex, unpredictable, and dynamic market, it’s crucial that teams know quickly whether they are doing the right work.

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Introduction Questions

1. Lately, what do users give as feedback?

2. How much time is spent per week on learning from actual usage?

Clockwise arrow, representing "T2L, Learn faster."

The learning loop provides insight into whether the teams are doing the right thing. But does this insight come quickly enough? Is feedback requested quickly enough? It is not possible that the teams will only know in a year’s time whether they ...

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