September 2003
Intermediate to advanced
336 pages
10h 11m
English
book
Agile Management for Software Engineering: Applying the Theory of Constraints for Business Results
by David J. Anderson, Eli Schragenheim
Content preview from Agile Management for Software Engineering: Applying the Theory of Constraints for Business Results
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Chapter 14. Operations Review
Purpose
The purpose of a monthly operations review is to create a culture of openness and trust, to share a common understanding of the issues confronting management and staff, and to debate the opportunity for improvements. It is a learning opportunity, vital to the health of a learning organization. An operations review is designed to surface issues so that management and executives can do their jobs and help to remove obstacles before they impact the financial performance of the business. An operations review is not simply a forum for delivering good news. Issues should be surfaced not concealed, disguised, or shrouded in a sea of meaningless data.
The operations review is not intended as a control mechanism. ...
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