CHAPTER 11

The Think Phase—Create a Flexible Plan

Plans are worthless, but planning is everything.

—Dwight Eisenhower

In this second chapter about the Think phase, you’ll learn a smart way to identify which improvement opportunities you should begin with in the next iteration. It looks at questions such as: Which improvements will have the most impact? Which costs the greatest effort? How do you make the efforts and results measurable? And how do we plan for all this?

11.1 Prioritizing Improvements

For organizations already comfortable working with agile management, the Think phase is usually short. Then the results of the Do and Learn phases usually give a very clear picture of what the next logical step is in a new iteration of the Think–Do–Learn ...

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