CHAPTER 9: HANDOVER TO THE BUSINESS
Overview
In this chapter, we will consider the process for finalising deliverables and handing them over to the business. When an Agile product is delivered, it needs to be implemented and used. One project I looked at, a hospital catering system, had been completed for two years and was not being used. The software had been purchased and installed using capital budget remaining at the year end. To be used, it needed further revenue expenditure to enable the catering department to input recipes and menus. The organisation did not have the resources to be able to do this, so the system was not used and the benefits ...
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