Chapter 9: Running and Operating Security Services

So far, what we have discussed revolves around the internal aspects of security operations and the internal organization of security teams. In this chapter, the focus will be on the external interactions – what we called the customer perspective in Chapter 7, How Secure Are You? – Measuring Security Posture.

To consider this topic, we will think of security operations as a set of services delivered to the business. As we outlined earlier, the customer's perspective of security operations revolves around the amount of trust an organization has in its security operations, as well as how well security operates as a team player in new business initiatives. In this chapter, we will flesh this out ...

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