Appendix A: PQA Introduction to Participants Example

Place L-9999 XXXXXX

01–02 June, 2013

Start 900

Finish 1800

PARTICIPANTS

Peter, XX IT manager

Paul, XX Trade desk manager

Mary, XX System support manager

Carl, XX IT Infrastructure manager

John, XX and YY Security manager

André, XX Project manager

Andrew, YY Project manager

Christina, XX and YY Network manager

FACILITATOR

Soren

A1.    INTRODUCTION TO PQA

Process Quality Assurance (PQA) is a team-building technique for groups of people who are going to cooperate in order to solve a complex task, for example, a Strategic Initiative.

The scope of the task and the group of people to participate in the PQA process is decided by the task sponsor, who must be supported be the PQA facilitator. ...

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